ANSWERED: Troubleshooting TV No Picture, Black or Blue Screen
Mar 30, 2022 · If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting the gear icon (Settings) > Device Settings ...
blue screen | Xfinity Community Forum
May 2, 2020 · First thing is does is go to a gray snow screen for 1 second, then back to the picture for another second, then there is a message, then off to solid blue. Have to turn the TV off and wait and turn it back on. Of course since the past few days of going off many times, it has not today, so I cant try and remember what that message is.
No software to execute - Xfinity Community Forum
Jul 22, 2024 · blue screen that says “There is no software to execute” Light on box blinks all night. I did all the usual system refresh, check connections, sync etc. Nothing worked. Finally used xfinity.com and was able to have agent call me within 2 hours and I scheduled a tech appt. The issue started Friday morning 7-19. Tech appt for Monday between 10 ...
XG1V4 Blue Screen | Xfinity Community Forum
Apr 14, 2023 · I got a xg1v4 cable box. Things have started to act weird. On my Sony tv which is 4k it stops displaying a picture. I get a blue screen. All my settings are correct on my tv. I plug it into another input and works fine. Plug it back into the original still doesn’t work. But if I reboot the box I get the welcome screen just fine.
Blue screen - Xfinity Community Forum
Wednesday, June 14th, 2023 5:02 PM. Closed. Blue screen. When we have to reboot our cable box we get a blue screen that says "Toledo version...." What does this mean and what are we supposed to do for it to reboot properly?
Cable box error “There is no software to execute” | Xfinity …
Sep 12, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To …
“Blue Screen of Death” - Xfinity Community Forum
May 29, 2023 · Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the Xfinity button on your remote and selecting the gear icon (Settings) > Device Settings > Video Display and choosing the resolution you want. https://www.xfinity ...
Blue screen says no software to execute | Xfinity Community Forum
Mar 1, 2024 · Blue screen frozen on no software to execute I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
stuck in blue screen preparing for software update | Xfinity …
Jul 3, 2021 · The blue screen says "preparing your box for new software..." and is followed by eight DOCSIS status tests, with the last being "Operational..." The results are either DONE or OK for all of the tests, although the answers are different for each every time I reset. I have tried to unplug for 30-60 seconds multiple times to no avail. Was this ...
3 white dots on a dark screen | Xfinity Community Forum
Nov 17, 2021 · Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.