How to investigate a billing charge from Microsoft
A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page.
Manage your Microsoft 365 subscription or Office product
Manage your Microsoft 365 subscription or Office product. You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Cancel your Microsoft subscription - Microsoft Support
Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.
Manage your subscription - Microsoft Support
Select a different account. You have multiple accounts. Choose the account you want to sign in with. Manage your subscription. Applies ToOutlook.com. You can view or renew your subscriptions at account.microsoft.com. Learn more.
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Customer service phone numbers - Microsoft Support
Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
I've been charged twice - Microsoft Support
You can verify whether you've been charged twice by looking back over the last few months of your order history and banking statements: if you were only charged 3 times within the last 90 days, then you have not been charged twice.
Manage Microsoft 365 payment information and billing for your …
In the Microsoft 365 admin center, you can manage the payment information and billing for your Microsoft 365 subscription. From here you can review your invoices, add a new payment method, or check your other Microsoft billing information.
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