That’s why Comcast is focusing on more simple and transparent packaging, while continuously looking for ways to maximize ...

While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

Comcast has had previous outages in Kent caused by vandalism, including April 22 and Jan. 21 of this year and Nov. 30, 2023. Comcast noted that when vandals intentionally cut cables, they cause ...

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

CNET dug into the latest speed test data to see how the country’s largest cable internet provider fared in national speed test data. Trey Paul is a CNET senior editor covering broadband.

The city of Palo Alto is hoping its customer service will get residents to switch from AT&T and Xfinity to the city’s new fiber internet, even though the city’s proposed rates are slightly higher than ...