A couple in Virginia says a Starbucks worker refused to help them during a medical emergency because they did not wait in line.

Chesterfield woman says Starbucks employee told her to get in line after she requested a cup of water for her husband ...

A shakeup to the Starbucks rewards program for customers using their own cups is the latest change under CEO Brian Niccol.

Starbucks is shaking up its loyalty program, and not all customers are going to like it. The coffee giant announced this week ...

Starbucks customers wanting to take advantage of a rewards offer will need to make larger orders if they want to maximize ...

Starbucks is changing one of the most generous parts of its loyalty program, marking the latest effort by CEO Brian Niccol to ...

Starbucks' decision to restrict its restrooms to paying customers flushed out a wider problem: a patchwork of restroom policies that leave Americans confused and divided over who gets to use the ...