Data from 2,043 end-user reviews on Info-Tech's SoftwareReviews platform was used to identify the top ITSM software providers for the 2025 ITSM Emotional Footprint report.

Activeo OneView CSM addresses one of the most common challenges in enterprise customer service: fragmented experiences caused by disconnected platforms. The solution integrates ServiceNow's CSM with ...

The AI Pro Plus deal count, including ITSM, CSM and HR, was up more than 50% sequentially, with 21 deals including 5 or more Now Assist products.

ServiceNow has rapidly consolidated market share in ITSM at the expense of legacy vendors and has expanded its workflow automation solution to other service-oriented processes within the enterprise.

We recently published a list of 10 AI Stocks on Wall Street’s Radar. In this article, we are going to take a look at where ServiceNow, Inc.

ServiceNow's open framework also connects seamlessly to RaptorDB Pro and over 50 open-source databases, enabling enterprises the flexibility to use the data platform of their choice. Workflow Data ...

ServiceNow and AWS Announce Bi-Directional Data Integration and Automated Workflow Orchestration New solution allows customers to unify data across platforms, leverage powerful analytics on AWS ...

Knowledge 2025– Today, at ServiceNow’ s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, unveiled new Workflow Data Fabric ...

New solution allows customers to unify data across platforms, leverage powerful analytics on AWS, and seamlessly trigger ServiceNow workflows in real time AWS joins ServiceNow’s Workflow Data ...

Knowledge 2025 - Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched the new AI Control Tower, a ...