ServiceNow and Microsoft Wednesday unveiled what they are calling the first integration of two different GenAI platforms. The two used this week’s ServiceNow Knowledge 2024 conference in Las ...

The integration, announced as part of Knowledge 2025, ServiceNow's annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...