The Office of the Deputy Governor of the Turks and Caicos Islands is delighted to announce the appointment of Mrs. Paula ...

In my 25 years of public service, I’ve never taken Ohioans’ trust for granted. Members of this Congress made key promises ...

LONDON & DALLAS--(BUSINESS WIRE)--Blue Yonder, the world leader in end-to-end digital supply chain transformation, today announced it acquired the business of Pledge Earth Technologies Ltd ...

In this modern era, the integration of Generative Artificial Intelligence (GenAI) is redefining customer service, streamlining contact center operations, and enhancing customer interactions. In a ...

Online portals are not an option for her 83-year-old sister, however, who can only manage phone calls and in-person customer service. “For most of her business, even banking, she calls people.

It does not necessarily reflect the view of The Herald. Customer service is often not that good these days. I must share my experience with Wickes. I bought a hose reel (online) which had a fault. I ...

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers ...