As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

Medigap Life is one of the nation’s top insurance agencies that focuses on Medicare insurance products. Thousands of ...

BANGKOK - Myanmars scam operations are expanding south along Thailands border authorities have told VOA in recent days and ...

The "BPO Services Top 5 Emerging Markets Industry Guide 2019-2028" report has been added to ResearchAndMarkets.com's offering.The Emerging 5 BPO Services industry profile provides top-line qualitative ...

Justin Sun reignites feud with HTX co-founder, India rethinks crypto stance, Thailand cuts off power to Myanmar’s pig ...

AMC Technology has partnered with Carnival Cruise Line to enhance its call center operations by integrating the DaVinci App for NICE CXOne with Carnival's modernized customer service environment. The ...

Reliasourcing, a leading Philippine-based and Israeli-owned Business Process Outsourcing (BPO) company, has carved a niche as a significant force in strengthening the relationship between Israel ...

Artificial intelligence is rapidly advancing in trucking technology. From optimizing routes to predicting maintenance needs, here are some ways AI is already transforming the ...

The business process outsourcing (BPO) industry is at a pivotal juncture, poised to redefine its role in a rapidly evolving landscape. As we step into 2025, several key trends are driving innovation, ...

A chairman of a prominent local beauty pageant in the Philippines who is also a top executive of a Cebu-based business ...

Thailand suspended power supply to five areas along the border with Myanmar on Wednesday morning as part of its effort to combat illegal operations D ...