Hundreds of Sky Glass television and Sky streaming service customers have reported issues with their devices. Users first reported technical glitches seemingly preventing some Sky Glass TVs from working properly or even turning on Thursday evening.

Some Sky Glass smart TVs have broken, apparently after a botched update.Users have found that their Sky televisions simply refuse to turn on, after automatically downloading the update.But there is a relatively simple fix that brings the TVs back to life.

It is done by turning off the TV at the mains, and then pressing and holding the standby button that is found at the bottom right hand side of the TV. While holding that button, the TV should be switched on – and then the button can be un-pressed when the LEDs flash, which might take 20 seconds.

Sky has apologised after several hundred users of Sky Glass TVs found they were unable to turn on their sets. Problems were first reported on Thursday evening just before 21.00 BST with problems continuing into Friday morning. The reasons behind the failure are unknown, though a failed software update appears the most likely explanation.

Sky has apologised as hundreds of Sky Stream and Sky Glass users report trouble controlling their devices. Reports to platform outage monitor Downdetector were

Hundreds of Sky Glass customers and Sky streaming customers have vented their fury after their devices wouldn’t turn on.

In a rather unusual service outage, some of Sky UK's customers are suffering from a serious and ongoing issue that is preventing them from being able to switch

Sky Glass users complain of TVs not turning on as issue hits platform - An issue with the streaming TV platform has left many unable to switch on their devices.