Los Angeles's LA 311 app is a prime example of cloud agility meeting citizen expectations. Hosted in Microsoft Azure, it delivers key city information and services through a mobile-first design, the ...

The ubiquitous collaboration platform supports interagency coordination, workflow automation, citizen engagement and more.

FEMA recommends that DR locations be far enough from your primary site to avoid shared disaster zones, but close enough for ...

Jurisdictions must develop AI governance bodies to properly identify, manage and mitigate the technology’s risks.

State and local government IT leaders are being challenged to modernize faster and more efficiently, and many have turned to cloud technology and artificial intelligence to get the job done. But so ...

Regardless of how complex a state’s IT environment or workflows are, Box can enable seamless collaboration and workforce ...

Cities and counties have a big opportunity to capitalize on artificial intelligence, if they do so carefully.