Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

In a 180-move Monday, Starbucks announced the company is reversing its open-door policy in all its company-owned North ...

Starbucks has announced that it will be reversing its open door policy, which was first implemented in 2018. The ...

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...

The coffee chain has announced a change in its policy, which previously allowed customers to use restrooms without buying something.

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.