After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. The rental firm has addressed ...

Those circumstances seem to have been poorly understood by Airbnb's staff, however. According to its website, strict cancellation policies are only forfeited in the case of a "major disruptive event," ...

Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...

Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades ...