What does transforming a contact center into a dynamic hub for exceptional customer experiences take? How can AI-powered ...

The two new AI-based features aim to transform the post-purchase experience for retailers, enhancing operation efficiency and ...

Palantir Technologies (NASDAQ: PLTR) was one of the hottest artificial intelligence (AI) stocks in 2024, and for good reason.

SAP also debuts solutions to address loyalty gap as new survey results show 80% of U.S. consumers feel undervalued by brands NEW YORK — SAP SE (NYSE: SAP) announced a slate of new solutions and ...

A study led by Winship Cancer Institute of Emory University and Abramson Cancer Center of the University of Pennsylvania ...

The tech industry is fighting new regulations, expected soon, that aim to keep the cutting-edge technology in the United ...

The increasing pace of disruption and change means leaders need to cultivate behaviors that support their sustained success.

MSFT's $3 billion India AI push shows promise with key partnerships, but gradual revenue growth and phased implementation ...

NextEra Energy faces political risks, but has hedges in place to navigate this political and regulatory minefield. Click here ...

In 2021, researchers at MIT and McKinsey teamed up to ask more than 100 companies how they were using AI in their operations ...

Arm is eyeing an acquisition of Ampere, a semiconductor company backed by Oracle, amid growing interest in AI and data center ...

The global ecommerce landscape is thriving. Retail sales are contributing to this. They are set to reach $7.4 trillion by ...