Traditionally centered on calls and meetings between providers and prospective customers, the insurance industry has undergone a tremendous digital transformation in recent years. Leading providers to ...

Redesigning social media to suit different needs of users could make their time online more focused, according to new research.

The future of fintech is not just faster back-end processing, AI-powered decisions or cloud-native compliance. It's user experience.

Don Norman, the User Experience (UX) legend, labeled this a "Norman Door": design so bad it needs instructions to use. And ...