T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile Partners with OpenAI to Revolutionize Customer Service
T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to improve customer service, streamline operations, and develop new AI-powered products.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Supply OpenAI With Customer Data to Boost User Experience
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
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T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new partnership with ChatGPT-creator ...
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T-Mobile finally confirms what we have been fearing about its Starlink-powered service
T-Mobile and SpaceX are no longer confident about a 2024 launch for their satellite-based texting service. The two joined ...
The FCC wants all phones unlocked in sixty days, AT&T and T-Mobile aren't so keen on the plan
The FCC wants to unlock all phones in the US within 60 days of activation, but AT&T and T-Mobile unsurprisingly object to the ...
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T-Mobile employees spent a month planting trees, packing meals and saving lives
Beginning in 2023, wireless network operator T-Mobile designated the month of April as its Magenta Giving Month — a time for ...
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T-Mobile introduces T-Priority, a dedicated 5G solution for first responders
NYC is the first customer for T-Priority which makes sense since NYC is also it's flagship market. pic.twitter.com/S4grsqtdKe ...
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships ...
T-Mobile Introduces 'T-Priority' Featuring the World’s First Network Slice for First Responders
T-Priority brings agencies of all sizes cutting-edge 5G solutions, best-in-class partners and America's best 5G network ...
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T-Priority: T-Mobile’s New 5G Network Slice Revolutionizes Connectivity for First Responders
Mobile's Capital Markets Day, CEO Mike Sievert has unveiled T-Priority, a new solution built with first responders to deliver ...
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T-Mobile and the Hispanic Heritage Foundation: Empowering the Leaders of Today
Mobile, which is donating $200,000 to support HHF’s efforts this Hispanic Heritage Month, the foundation can use the power of connectivity to support its Youth Awardees in achieving their goals.
T-Mobile's AI efforts aim to make 5G interesting again
T-Mobile recently hosted the company's Capital Markets Day, where they displayed a respectable effort to reignite excitement around 5G and what it can do to enhance ...