Around 80 to 90 pickup-only locations in the US, many of which are located in office buildings and offer no seating, will be phased out.

Starbucks’ ultimate goal, its CEO says, is to return a community coffeehouse vibe to the world’s largest coffee shop chain.

Starbucks CEO sets a new service goal for baristas in order to improve in-store experience for customers, changes happen at ...

Starbucks' ultimate goal, its CEO says, is to return a community coffeehouse vibe to the world's largest coffee shop chain.

The world’s biggest coffee chain is moving away from operating stores that only accept mobile orders for pickup because they don’t have the right vibes.

WASHINGTON — Starbucks is shutting down its “Pick Up” store format, phasing out the mobile-order-only model by fiscal year 2026, CEO Brian Niccol announced during an earnings call this week.

Starbucks CEO Brian Niccol said the chain was considering letting customers choose when they pick up their mobile orders as it seeks to boost sales.