Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced a plan to integrate Zoom’s customer experience platform (CX) with ServiceNow’s customer relationship management (CRM) and ...

The integration ... platform with ServiceNow’s CRM and Industry workflows, bringing voice, video, and digital interactions directly into the flow of work for service teams, making the experience ...

This integration ... support teams, ultimately leading to faster issue resolution and deeper customer connections. The unified solution will be available later this year through the ServiceNow ...

The integration ... teams the context, data, and AI they need to resolve issues faster and create deeper customer connections.” With Zoom CX embedded inside the ServiceNow Agent Workspace, agents ...

The integration ... platform with ServiceNow's CRM and Industry workflows, bringing voice, video, and digital interactions directly into the flow of work for service teams, making the experience ...

Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.

Josys, the SaaS Management platform that simplifies how IT works, today announced the launch of Josys AI, a powerful suite of advanced capabilities designed to transform the way IT teams manage ...

Cloud content management giant Box Inc. today is expanding its artificial intelligence capabilities with the launch of new AI ...

Microsoft placed AI agents at the center of its annual developer-focused Build 2025 event, taking place this week on the ...