Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its ...

Silobreaker today announced a certified integration with ServiceNow ® IT Service Management (ITSM), designed to help threat intelligence teams respond more quickly and effectively to cyber, ...

CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

India's third-largest IT services firm HCLTech has announced the launch of a new augmented reality (AR)-based IT ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

Partnership delivers multimodal conversational AI enhancing service productivity and compliance where safety, adherence and rapid knowledge access are critical. SANTA CLARA, CA, UNITED STATES, May 7, ...

ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer en ...

Zoom Communications Inc. and ServiceNow , the AI platform for business transformation, today announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, ...