Travelport “As a B2B business, leveraging the generative AI capabilities within ServiceNow’s Now Assist for CSM will greatly improve our ability to support our customers.

ROCKVILLE, Md., Oct. 2, 2024 /CNW/ -- 3CLogic, the leading AI and cloud contact center solution for ServiceNow®, today announced the integration of its AI and CCaaS capabilities by a leading auto ...

Both features, as well as new premium SKUs for generative AI for ITSM, CSM, and HRSD, are expected to be available to all customers in ServiceNow’s Vancouver release, coming in September 2023.

Facebook Bluesky (Image sourced via ServiceNow) ServiceNow CEO Bill McDermott recently said that the company plans to triple its revenues over the next five years, to $15 billion. And instead of ...

ServiceNow Launches Now Assist for ITSM, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform 7 minute read September 20, 2023 Customer Experience ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating ...

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ServiceNow, the leading digital workflow company making the world work ...