News

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow ...
Computer Weekly6d
ServiceNow K25: McDermott vaunts agentic AI platform as revolutionary
At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...
Investing6d
Zoom and ServiceNow to enhance contact center operations
The integration will embed Zoom CX within the ServiceNow Agent Workspace, allowing agents to manage voice, video, and chat interactions without the need to switch between different systems.
Investing5d
Zoom and ServiceNow to enhance contact center operations
The integration will embed Zoom CX within the ServiceNow Agent Workspace, allowing agents to manage voice, video, and chat interactions without the need to switch between different systems. This ...
Zoom Communications, Inc.: Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer en ...
Mena FN6d
Zoom And Servicenow Announce Strategic Integration To Elevate Customer And Employee Experiences
With Zoom CX embedded inside the ServiceNow Agent Workspace, agents manage every interaction, whether voice, video, or chat, without leaving the platform. Instead of toggling between systems ...