This case study investigates the phenomenal development of M-PESA in Kenya, the world’s most successful mobile phone-based financial service, and the way it transformed its parent company, Safaricom ...

If abusive exploitation had a corporate mascot, it would be the logo of any African telecommunications company .

Getty Images / volkankovancisoy Brand recognition is a concept used in advertising and marketing to describe consumers' ability to recognize a brand through visual or auditory cues such as logos ...

The High Court has issued a conservatory order preventing the government, through the Communications Authority of Kenya (CA), along with mobile service providers that include Safaricom ...

Safaricom CEO Peter Ndegwa has addressed concerns about the company's involvement in the Social Health Authority (SHA) system, clarifying that its role is limited to the digitisation of the process.

Safaricom has teamed with iXAfrica Data Centre to launch East Africa's first AI-ready data centre services to enterprise and cloud solutions clients. The agreement, announced on Tuesday, would provide ...

Safaricom developed a free app called Guardian Application to help keep children safe. With the belief that smartphones and tablets should have the same level of protection as PC or other desktop ...

Seven prominent organizations have jointly filed a public interest case challenging what they describe as unlawful disruptions to internet access across the country. The High Court has already issued ...

Safaricom PLC (NSE: SCOM) has announced an 11.2% growth in total revenue to KES 388.7 billion ($3 billion) for the financial year ended 31 st March 2025, with net income also accelerating by 10.8% to ...

One of Safaricom’s most defining milestones came in 2006 with the launch of M-Pesa, the world’s first mobile money transfer service. Safaricom’s entry into Ethiopia, Africa’s second most ...

A 270 percent growth in revenue did not translate to profits for Safaricom Telecommunications Ethiopia, which posted an operating loss of 42 billion Birr in the fiscal year ended March 25, 2025. Its ...