Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Navigating conversations with difficult people is a skill that can change the way you communicate and lead. Whether you’re ...

Research has found that 57% of people say they would do almost anything to avoid a difficult conversation at work, with half saying they would rather put up with a negative situation than talk ...

The research overall shows that the more leaders can use “we” rather than “you” pronouns during difficult conversations with ...