Variphy, a leader in Unified Communications (UC) reporting and analytics, has announced the launch of CUBE CDR analytics in Variphy Cloud, bringing advanced call data reporting, traffic analysis, and ...

alongside other platforms like Cisco Unified Communications Manager (CUCM), Microsoft Teams, Webex Calling, and Zoom Phone. "Organizations using Cisco CUBE routers have long relied on Variphy for ...

Here’s a sampling of the AI-powered solutions and agentic AI capabilities that the leading unified communications and ...

Today, she notes, Alexandria Tech is running its phones on Cisco’s cloud-based Webex Calling platform ... but it also came from her research on the latest unified communications technologies. “The ...

This marked the beginning of the end of phone calls coming into a building ... The unification gap in Unified Communications The gap in the major UC platforms, such as Microsoft Teams, Cisco’s WebEx ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Mission to transform contact centres into customer experience centres sees new solutions for core collaboration platform ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...