Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

Salesforce (NYSE:CRM) recently made headlines with the expansion of its strategic partnership with Informatica, which was ...

Salesforce (CRM) is joining its AI digital assistant platform, Agentforce, with Informatica’s intelligent data management cloud (IDMC). This will help businesses understand customers better, using ...

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations ...

Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

CRM Playaz Paul Greenberg and Brent Leary are joined by industry-leading analysts and influencers Rebecca Wettemann and Hyoun Park for real-time, knee-jerk reactions to the opening keynote of ...

ZDNET's reviewers spend weeks to months testing each product or service on this list ... of their various features. Customer relationship management software (CRM) provides tools for small ...

To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform.

Through strategic partnerships, Textellent continues to expand its offerings, ensuring businesses can capitalize on the ...

CRM for Everyone is now widely available, adding deep Zia capabilities AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration ...