As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

The "BPO Services Top 5 Emerging Markets Industry Guide 2019-2028" report has been added to ResearchAndMarkets.com's offering.The Emerging 5 BPO Services industry profile provides top-line qualitative ...

New ‘Global Center of Excellence’ to Drive Artificial Intelligence Operations and Service Offerings in the Business Process ...

BANGKOK - Myanmars scam operations are expanding south along Thailands border authorities have told VOA in recent days and ...

Learn more about whether Genpact Limited or Paycor HCM, Inc. is a better investment based on AAII's A+ Investor grades, which ...

The pace of artificial intelligence development and deployment is “pretty terrifying”. That’s the sentiment echoed by Steven Adler, a former safety researcher at OpenAI. The remarks come amid growing ...

BANGKOK – After chairing a National Security Council (NSC) meeting on cutting electricity to Myanmar border areas to curb ...

Unity Communications’s ISO 27001 certification demonstrates its commitment to secure outsourcing, raising the bar in the BPO industry.United ...

Learn more about whether Concentrix Corporation or ICF International, Inc. is a better investment based on AAII's A+ Investor ...

A long-running telemarketing scam in which dozens of people fleeced 150,000 mostly elderly victims across the country out of ...

Thailand suspended power supply to five areas along the border with Myanmar on Wednesday morning as part of its effort to combat illegal operations D ...

A 31-year-old Hong Kong woman has been rescued from a call center gang in Myanmar late last week, according to Thai ...