They also provide tools for customer service teams, allowing businesses to manage interactions with customers across multiple ...

Outbound calls often require a different skill set from inbound calls. Speech analytics can help assess agent performance, ...

8x8 has gone all-in on UCaaS ... including video conferencing and text chat. At their most basic, softphones let you use the speakers and microphone on your PC, laptop, or other devices to ...

Vistaprint’s 8 x 8-inch square hardcover books start at $ ... Help feature to assist you if you get stuck. You can either chat with a design representative, email them, or fill out a request ...

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 7, 2024-- 8x8, Inc. (NASDAQ: EGHT), a ...

RingCentral’s phone system, RingEX, is a unified communications platform that bundles voice, SMS, team chat and video conferencing on desktop and mobile. Plans include standout call-routing ...

They also provide tools for customer service teams, allowing businesses to manage interactions with customers across multiple ...

The Guardian has quit the social media platform X. The news organisation announced its decision on Wednesday to stop posting from official editorial accounts on the platform, formerly known as ...

Kimberlee Leonard has 22 years of experience as a freelance writer. Her work has been featured on US News and World Report, Business.com and Fit Small Business. She brings practical experience as ...

If you’re still active on X or have a lot of friends and followers you want to stay in touch with, you may want to make sure they know where you’re going and why. One way to do that is to ...

Zendaya is "the mom" of the 'Challengers' group chat. The 27-year-old actress starred alongside Josh O'Connor and Mike Faist in the romantic sports film earlier this year, and Zendaya has revealed ...

Want to keep track of all the upcoming Xbox Series X games out there? Well, the good news is that while we're almost at the end of a bumper year for the Microsoft console, there are still plenty ...