The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Microsoft says its Outlook email service, the Teams teleconferencing app and the 365 subscription-based Office suite are all ...

Microsoft Teams will introduce Real-Time Text to the platform, and users should know about it, because they might want to ...

Simplify workflows and boost productivity with Microsoft 365. Learn how a Teams-first strategy can transform your digital ...

Our ambition is to empower every employee with a Copilot and transform every business process with agents. Today, we’re ...

Small businesses can buy solutions in several different ways, but a technology partner can help teams get more value in the ...

Microsoft is investigating a widespread outage in its Microsoft 365 services, primarily affecting Microsoft Teams and causing ...

That's our look at the new Teams features that were added to the Microsoft 365 roadmap site this past week. We will be back for another check on the site next Sunday. See you then.

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

At launch, Microsoft explained that the Copilot system consists of three elements: Microsoft 365 apps such as Word, Excel and Teams, where users interact with the AI assistant; Microsoft Graph ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...