Starbucks held its quarterly earnings call Tuesday, during which CEO Brian Niccol highlighted a slew of design steps the company is taking as part of its overall turnaround strategy. While Niccols ...

A new approach to labor and algorithm for sequencing orders has helped restore calm in cafes, CEO Brian Niccol said.

It’s all part of Starbucks’s evolution from lone coffee bean seller ... Simon doesn’t think that design choices like those tables were an attempt to keep people apart, though.