Social Security, Phone Services

Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
US Social Security Says It Will Retain Most Phone Services
The statement from the agency came after the Washington Post earlier reported that Social Security Administration had considered ending telephone service for claims processing and
Social Security to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
Social Security Administration: Reports of phone service elimination ‘inaccurate’
The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.
Social Security beneficiaries to face new rules for updating banking information
People who benefit from Social Security will no longer be able to update their banking information over the phone. (Scripps News)
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