A Safaricom customer has sparked debate on social media after complaining of using KSh 1,000 to buy data bundles instead of KSh 20. The man took to Facebook to express his frustrations ...

I bought 300 MBs yesterday and I am sure I haven’t finished them because I didn’t get the “Your Data Bundles is below 2MB” message from Safaricom. But wait a minute, what time did I ...

Safaricom has introduced data bundles, calls and SMSs with no expiry date. Safaricom customers will no longer have to worry about expiring data bundles following the company’s move of doing away ...

This comes after Safaricom, Airtel and Telkom Kenya were sued over expiry of data and loss of unused Internet bundles.

Safaricom has increased the period it takes for some of its internet data bundles to expire to 90 days, responding to a public outcry that followed its decision to change policies on usage and ...

Safaricom on Wednesday surprised their subscribers with a few goodies, the most notable one being scrapping off 'expiry dates' on data bundles. The announcements, which coincided with Safricom's ...

Safaricom Plc yesterday unveiled airtime and internet bundles with no expiry time in an effort to retain subscribers and win new one to maintain market leadership. Safaricom’s 33 million ...

Safaricom has made changes to its data policy which will allow customers load data bundles easier and use the bundles for a longer period. The policy change comes after data customers raised ...

Safaricom chief executive, Bob Collymore. The telco is set to launch a service dubbed 'Internet Sambaza', which will enable subscribers to share data bundles. Photo/FILE Safaricom ’s internet ...

Safaricom CEO Bob Collymore (image: Safaricom) Safaricom CEO Bob Collymore highlighted that the uncapped data bundles were priced at Sh200 (R18.92), but some users were downloading 35GB per week ...