A Safaricom customer has sparked debate on social media after complaining of using KSh 1,000 to buy data bundles instead of KSh 20. The man took to Facebook to express his frustrations ...

I bought 300 MBs yesterday and I am sure I haven’t finished them because I didn’t get the “Your Data Bundles is below 2MB” message from Safaricom. But wait a minute, what time did I ...

Safaricom has discontinued its unlimited data bundles offer barely two weeks after announcing that it was reviewing its data strategy. According to the firm's management, the offer was not of ...

A Safaricom customer expressed frustration over a recent network disruption they experienced after purchasing an hourly data bundle. The telco explained why.

Safaricom has increased the period it takes for some of its internet data bundles to expire to 90 days, responding to a public outcry that followed its decision to change policies on usage and ...

Safaricom has made changes to its data policy which will allow customers load data bundles easier and use the bundles for a longer period. The policy change comes after data customers raised ...

Safaricom on Wednesday surprised their subscribers with a few goodies, the most notable one being scrapping off 'expiry dates' on data bundles. The announcements, which coincided with Safricom's ...

Safaricom chief executive, Bob Collymore. The telco is set to launch a service dubbed 'Internet Sambaza', which will enable subscribers to share data bundles. Photo/FILE Safaricom ’s internet ...

Safaricom CEO Bob Collymore (image: Safaricom) Safaricom CEO Bob Collymore highlighted that the uncapped data bundles were priced at Sh200 (R18.92), but some users were downloading 35GB per week ...