Customers of New York State Electric & Gas and Rochester Gas and Electric can now take more control over their monthly energy ...

NYSEG and RG&E are under scrutiny following a state audit that revealed significant shortcomings in their operations and ...

NYSEG and RG&E have invested $582 million in 265 energy infrastructure projects to improve grid reliability across New York.

The upstate utilities must submit a plan for implementing dozens of recommended corrective actions, and respond to a list of ...

The Department of Public Service’s notice of apparent violations alleged NYSEG and RG&E of the following: Both companies’ board of directors consists of ineligible directors because they also hold ...

The Public Service Commission has released the final report of an audit of NYSEG and RG&E on Monday. In September 2023, the ...

The independent audit of RG&E and NYSEG is complete and it backs up years’ worth of News10NBC investigative reporting about major billing issues and customer service problems at the utilities.Auditors ...

Avangrid said it would invest $41 million across five projects in New York State to improve the capacity and reliability of ...

During "Connections with Evan Dawson" on 5/29/25, RG&E pushes back on an audit of the company's business practices. But first ...

But, the utilities say they’re not the ones to blame. NYSEG/RG&E/National Grid are responsible for delivering gas and electricity to customers and issuing bills that include the cost of delivery ...

Rochester, N.Y. — NYSEG and RG&E are sounding the alarm amid a rise in scam attempts. The utilities said they've noticed more aggressive tactics being used recently, including disconnection ...

BINGHAMTON — Customers of NYSEG and RG&E are being warned about an increase in scams. Customers should never give personal information to callers or individuals they cannot authenticate as a New ...