NYSEG and RG&E are under scrutiny following a state audit that revealed significant shortcomings in their operations and ...

NYSEG and RG&E have invested $582 million in 265 energy infrastructure projects to improve grid reliability across New York.

The upstate utilities must submit a plan for implementing dozens of recommended corrective actions, and respond to a list of ...

During "Connections with Evan Dawson" on 5/29/25, RG&E pushes back on an audit of the company's business practices. But first ...

The Department of Public Service’s notice of apparent violations alleged NYSEG and RG&E of the following: Both companies’ board of directors consists of ineligible directors because they also hold ...

The Public Service Commission has released the final report of an audit of NYSEG and RG&E on Monday. In September 2023, the ...

Avangrid said it would invest $41 million across five projects in New York State to improve the capacity and reliability of ...

The independent audit of RG&E and NYSEG is complete and it backs up years’ worth of News10NBC investigative reporting about major billing issues and customer service problems at the utilities.Auditors ...

A state audit has uncovered major operational and customer service issues at NYSEG and RG&E, prompting calls for reform and ...

But, the utilities say they’re not the ones to blame. NYSEG/RG&E/National Grid are responsible for delivering gas and electricity to customers and issuing bills that include the cost of delivery ...

Rochester, N.Y. — NYSEG and RG&E are sounding the alarm amid a rise in scam attempts. The utilities said they've noticed more aggressive tactics being used recently, including disconnection ...

BINGHAMTON — Customers of NYSEG and RG&E are being warned about an increase in scams. Customers should never give personal information to callers or individuals they cannot authenticate as a New ...