The bank doesn’t need partnerships for its credit card customers to access Flex Pay, but tie-ups offer customer convenience ...

A “near miss” that took several hours to reverse has flagged obvious glitches in the bank’s operational practices.

(CNN) – Citigroup made a costly error before reversing course. The bank accidentally credited a customer’s account with $81 ...

The financial mistake was corrected after it was caused by what a company spokesperson called an “inputting error." ...

Citi credit cards are known for simple cash back, unique rewards and lengthy balance transfer periods. When the Citi Double Cash® Card launched in 2014, it started the trend of easy-to-use cash ...

Last year, Citi had a total of 10 "near misses" of $1 billion or greater, the Financial Times reported. Near misses are when ...