As part of Cisco’s “Plan for Possible,” our environmental sustainability strategy, I often emphasize the importance of ...

eGain Solve™ for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer questions by clicking on a "Solve" button within the Finesse desktop.

2Ring Gadgets for Cisco Finesse, on the other hand, is a solution that focuses on enhancing the user experience of agents and supervisors within Cisco Finesse. Among many other improvements ...

As part of Cisco's "Plan for Possible," our environmental ... An essential aspect of resilient ecosystems is ensuring communities have the skills, tools, and resources to support the development ...