ZDNET's reviewers spend weeks to months testing each product or service on this list ... of their various features. Customer relationship management software (CRM) provides tools for small ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve marketing and sales processes.

One of the most valuable commodities throughout the digital age has become how technological tools can retrain individualized ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

We recently published a list of Billionaire Mason Morfit’s 10 Stock Picks with Highest Upside Potential. In this article, we ...

By this point, Artificial Intelligence (AI) has moved far beyond a novelty, and is now embedded in almost everything we as ...

Salesforce (CRM) is joining its AI digital assistant platform, Agentforce, with Informatica’s intelligent data management cloud (IDMC). This will help businesses understand customers better, using ...