Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policy
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Buy or leave, Starbucks tells nonpaying customers in policy reversal
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
Hanging out at Starbucks will cost you as company reverses its open-door policy
If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...
Starbucks open door policy: Coffee chain reverses 7 year old policy. Here's what to know
Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...
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Starbucks plans to announce corporate layoffs by early March
Starbucks spokesperson Jaci Anderson told Yahoo Finance Monday it is "a practical step that helps us prioritize our paying ...
Starbucks is changing its rules around restrooms, Wi-Fi, more. What to know in Arizona
Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...
Starbucks announces new rules for customers, ending open-door policy
Starbucks is announcing new rules for customers (and non-customers), ending its open-door policy. The coffee chain said ...
Going to Starbucks in Oregon? You’ll need to buy something or leave with new policy
Planning to pop into Starbucks to meet a friend, use the restroom or the internet? You better order a latte or cold brew ...
Buy a drink or get out: Starbucks reverses open-door policy. Here's what's changing
By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...