Ghibli Museum

Tripadvisor (1,963) · Art museum in Tokyo, Japan
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The brainchild of award-winning Japanese animation director Hayao Miyazaki, this museum includes a theater showing film excerpts, a whimsical …

Reviews

Tripadvisor
4.5/5 · 1,963 reviews
Recent reviews
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Oct 3, 2024
This was the top place my daughter wanted to see while we were in Japan. Tickets go on sale on the -0th of each month for the following month, at 10 a.m Japan time. So I woke up at 2:45 a.m. and logg… Full review by Elizabeth L
Sep 17, 2024
Such a beautiful place, not sure if it’s still open but worth a visit. Has original artwork to view as well, would go back! Full review by Zara M
Sep 3, 2024
What to know: No pictures allowed inside. The museum is smaller than many had hoped for. It is the right size for a few people if you have the time and no crushing crowds to slowly take in details o… Full review by synToronto

Questions & answers

Q:
Can I visit the shop or the restaurant without the ticket to the museum?
A:
No, a museum ticket is required to visit the shop or restaurant.
A:
Answer by Martina H · Jan 10, 2024
Q:
I bought tickets from the Lawson website.. then it asked me to login to print the QR code etc.. I remember the email I …
Q:
I bought tickets from the Lawson website.. then it asked me to login to print the QR code etc.. I remember the email I used and the 4 digit number password and phone number I used.. but still won’t let me log in..? It says incorrect details which I know clearly it’s correct becos as soon as I bought the tickets i quickly attempt to log in.. just keeps saying incorrect details.. they only just sent me an email confirmation that they complete payment and few other reservation details but no QR code which I’m not sure why they can’t just send us the QR code directly to our email rather than telling us to login in their page and do it ourselves ? Has anyone had this problem? Becos I’m worried when we get there they won’t let us in? Thanks!!
A:
Hello! It's been almost a year since I went through the process so I can't remember exactly how it went. However, I think there will be a link directly in the confirmation email to your QR …
A:
Hello! It's been almost a year since I went through the process so I can't remember exactly how it went. However, I think there will be a link directly in the confirmation email to your QR code (I think it was the 3rd link down or so). Maybe this is where you were having login issues? Can't remember if it's direct or you have to login even on that link. Is there a support email you can contact?
A:
Answer by Raquel T · Oct 4, 2023
Q:
Do you need to make a Lawson account before you buy the tickets online?
A:
It is better to do so, yes
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